EMP Dashboard

We designed the dashboard because it is a seamless interface that provides customers with instant, actionable information, real-time data, and basic insights for the customer to help him follow his business from anywhere.

Only through the phone can see the recorded calls, evaluate employees, assess the size of his business, and amend at any time he can get A call center in all languages, and more than one call service that can get trained and qualified agents to work with high professionalism and appropriate amounts in the market 24/7.

Real time call analytics

Gain access to real time insight on your customer calls with a comprehensive dashboard, with metrics such as peak call times, frequent enquiries and orders, new vs returning callers and conversation topics.

Active call monitoring

Gain the ability to actively listen to recordings, view text transcripts and understand the subject of the call, whether it’s a generic call, sales inquiry or even a dropped call.

Customizable Scripts

Seamlessly create and edit your questions on the go, and adapt your responses or scripts in in line with your business requirements.

Try EMP for free: Try EMP for a limited time to find a package best suited for your business.

24x7 Call Operators: Catch all your leads, enquiries, orders and customer complaints, all day, every day.

Multilingual Agents: Catch all your leads, enquiries, orders and customer complaints, all day, every day.

Customizable admin dashboard: Choose or edit your scripts, language preferences, office timings and much more.

Instant Notification: Monitor calls and get notifications integrated in a comprehensive reporting system.

Quick and hassle free set-up: No assembly or hardware installations - just sign up and sign in.